Training Needs Assessment: Basis for the Development of Training Programs for Employees in a Public Higher Institution (74314)

Session Information: Professional Development & Concerns in Education
Session Chair: Hyunwoo Yang

Thursday, 28 March 2024 15:25
Session: Session 4
Room: Room 708
Presentation Type: Oral Presentation

All presentation times are UTC + 9 (Asia/Tokyo)

This research assessed the training needs of employees at the University of the Philippines Manila (UPM) to prepare a comprehensive plan and program intervention for the 2023 training calendar. The study employed a quantitative survey method in assessing employees’ needs across different colleges, units, and offices using a training needs assessment (TNA) survey. A total of 382 employees were surveyed regarding their needs to enhance their core, technical, leadership, and job-specific competencies. Results showed that based on the varying degree of necessity, all the training programs in the training needs assessment survey were considered needed by the employees. Twelve training programs were proposed in the 2023 training calendar as a result of this TNA. Three programs for improving core competencies, four programs for technical competencies, two programs for leadership competencies, and three programs for job-specific competencies. Specifically, the training focus on Stress Management, Handling Complaints and Grievances, and Safety and Emergency for core competency; Written and Spoken Communication, Google Workspace/Microsoft Office Applications, Data/Records Management for technical competency; Succession Planning and Managing People for leadership competency; and Procurement, Research Skills, and Creative Design Training for job-specific competency. This TNA survey is essential to identify skill gaps, set priorities, and tailor training programs suitable to the needs of UPM employees.

Jeah May Badeo, University of the Philippines Manila, Philippines
Janelle Gabion, University of the Philippines Manila, Philippines
Jorel Manalo, University of the Philippines Manila, Philippines
Richard Javier, University of the Philippines Manila, Philippines
Arlene Samaniego, University of the Philippines Manila, Philippines

About the Presenter(s)
Ms Jeah May Badeo is a University Doctoral Student at University of the Philippines Manila in Philippines

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Posted by Clive Staples Lewis

Last updated: 2023-02-23 23:45:00